Website Design, Website Developers, Website Designers

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FAQ Website Design and Development
Q What does online mean?

A In simple terms, online refers to being connected to the World Wide Web or internet. Your website will be your very own online presence.

Q What is a domain name?

A A domain name is the address of your website on the internet eg. www.yourbusiness.com.au

Q What will a website do for me?

A There are many answers to this question. The internet has a WORLDWIDE audience of millions, therefore it makes sense to be a part of it right?

Benefits include:
Enhanced consumer perception
Increased exposure and elevated perception of your business above competition
Streamlining of business processes (eg. online forms, shopping carts, instant credit card payments)
24hr WORLDWIDE online presence & point of contact
24hr WORLDWIDE online source of information and promotion to prospective customers
24hr point of sale and promotion for your product or service
Be found globally on the internet by the major search engines (Google, MSN & Yahoo - these search engines drive the majority of internet traffic)

With the right set of marketing tools and a bit of good old fashioned know how, regardless of your business type, there are ways to increase growth, improve consumer perception or promote whatever you want!

Q Why is the design of a website so important?

A Visitors to your website instantly judge the QUALITY of your services or products by your image - IMAGE IS EVERYTHING.
If your website looks terrible or functions poorly, people WILL think your product or service is terrible!

Design and simple user navigation is critical with respect to keeping your visitors interested, so that they explore your website. If your website design is appealing and easy to navigate, you're marketing your business or commodity to the world in the best possible light!

If you intend to have an online store, it is even more critical that the design ensures that visitors will TRUST purchasing from it! Would you submit your credit card details to a website having some doubts about its authenticity or level of security?

Q What is eCommerce?

A Ecommerce or Electronic Commerce is basically commerce that is conducted electronically or via the internet. Purchasing books and dvd's from online stores or even paying bills online are all part of eCommerce.

Q How much does a website cost?

A How long is a piece of string? This depends on the scope, complexity, scale of the project and what the client can provide in terms of content. Every client requires a different solution and needs to appeal to their own target market, therefore each project must be customised to achieve the right result. If you are on a tight budget, ask about our Business Starter Package. Strictly speaking you get what you pay for. Want a killer website that is like no other? Then it will obviously cost more.

Q How long does a website take to develop?

A How long is a piece of string? Again, this depends on the scope, complexity, scale of the project and what the client can provide in terms of content. Timeframes can range from 2 weeks to several months! Clients that are greatly motivated and easy to work with make the whole process run fast and smooth.

Q How can a website possibly help me or my employees do their work?

A A website can do more than just increase exposure and sales. Few businesses realise the potential to improve efficiencey and reduce expenses. For further info read on...

Q How can a website save me time and money?

A Many services, business processes and procedures can be integrated into your very own website.

Below are just a few examples:

Online form processing
Online order processing
Online bookings/reservations
Online shopping cart facility
Surveys and feedback forms
Instant credit card transactions
Instant access to your clients details via secure login
Instant access to your business data via secure login

Procedures that occur within your business can be made easier, simpler and far more streamlined than you could ever imagine. Sometimes complete automation is possible...

Q I have this crazy idea for a website, can you do it?

A Our limitation is only our imagination. You dream it, we'll create it!

Q What is Search Engine Marketing and Search Engine Optimisation?

A Search Engine Marketing is increasingly important to the success of your website with the boom of online advertising growth. Google, Yahoo and MSN drive the vast majority of Search Engine traffic. Therefore if your website ranks highly for a search phrase or term, then you could potentially receive a lot of traffic to your website. Or, if a prospect has heard of your business name, they can easily find you if you're in the top ten results.

There are many different factors that influence your ranking position and it may take some months before your business has developed a good stable ranking. The bigger the competition is for the top spots, the harder it will be to obtain high ranking. Paid inclusion to the Search Engines is the only GUARANTEE to get high ranking. To make your website more visible to the Search Engines, the entire content and code must be optimised so that they can "read" it, hence the term Seach Engine Optimisation.

Q Do you guys know everything?

A No

FAQ Graphic Design and Print Media

Q Why is my logo important?

A A logo is part of the Visual Identity of an organisation, a good logo with effective visual
accompaniment can be used as a powerful marketing tool which will promote new business.

Q How long will it take to get a logo design done?

A The basis of a successful identity revolves around research and we do a lot of it! We can deliver
effective results in just days

Q What material do I need to supply Visual Dimension Multimedia for website/print design?

A We will need logos and any relevant imagery/artwork supplied in the highest quality possible. Our preferred formats are EPS (Illustrator), TIFF and high resolution JPEG.

Q Why will I need new stationery when I get a website?

A Once you have a new website design completed, it will need to be marketed via as many avenues as possible to alert existing and prospective customers of your exciting new web presence. This involves putting the website address on everything! Solutions that we have provided for clients include new business cards, letterhead, memo pads, flyers, catalogues, shop signage, company vehicle signage, magazine ads, email signatures and even fridge magnets.

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